A client recognized an unmet need for improved product training on the use of insulin in hospitals, long-term care facilities, and other institutional settings.
We implemented a non-promotional, safe injection training program to train HCPs on proper practices of insulin injection and administration in the hospital setting, as well as assisting adult patients with type 2 diabetes at discharge.
Research showed that more than one-third of patients discontinued therapy within the first 90 days of treatment, and many did not even initiate therapy due to unaddressed questions and anxiety about how to start and manage the treatment regimen that had been prescribed by their physician.
We provided a personalized patient support program based on the patient journey designed to cover administration training, resource navigation, and goal setting to address unmet needs. The educational tools significantly improved the patient experience and positively impacted their adherence to therapy.