• HCPs have been trained

    of customers stating the program will improve quality and safety practices at their facilities

    Case Study #1


    Improving quality and safety in the institutional setting

    A client recognized an unmet need for improved product training on the use of insulin in hospitals, long-term care facilities, and other institutional settings.

    We implemented a non-promotional, safe injection training program to train HCPs on proper practices of insulin injection and administration in the hospital setting, as well as assisting adult patients with type 2 diabetes at discharge.

  • in patient persistency

    of patients felt confident to administer therapy

    Case Study #2


    On-demand Educators address unmet patient needs in an injection naïve market

    Patients reported fear of needles, failure, and lack of confidence when faced with moving to an injectable therapy. Physicians held strong concerns about patients' fears and potential lack of willingness to inject.

    Clinical Nurse Educators provided a two-tiered approach to professional education that included a train-the-trainer product support for HCPs to train their own patients, and product administration support for patients.

  • investigators and site staff trained

    of attendees reported they were more "confident to train study subjects"

    Case Study #3


    Improving phase III protocol compliance using Clinical Trial Educators

    A client developing a novel injectable medication experienced challenges during phase III trials, when the delivery device resulted in a greater number of user errors than expected.

    VMS developed and implemented a global, multi-level training program to ensure the consistent and proper administration of the medication by clinical trial site staff and enhance the user's ability to start and stay on therapy throughout the trial.

  • patient satisfaction

    patients on therapy after 180 days

    Case Study #4


    Clinical Educators impact patient outcomes and improve adherence

    Research showed that more than one-third of patients discontinued therapy within the first 90 days of treatment, and many did not even initiate therapy due to unaddressed questions and anxiety about how to start and manage the treatment regimen that had been prescribed by their physician.

    We provided a personalized patient support program based on the patient journey designed to cover administration training, resource navigation, and goal setting to address unmet needs. The educational tools significantly improved the patient experience and positively impacted their adherence to therapy.

  • of HCPs stated the product training provided the knowledge necessary to ensure an effective patient start

    increase in patient confidence to start therapy

    Case Study #5


    Product support to address knowledge gaps in therapy initiation

    Research showed that HCPs lacked the product knowledge necessary to teach their patients how to self-administer a new therapy.

    VMS Clinical Educators provided product training that helped HCPs better understand how to administer the new medication for the appropriate patients, creating greater awareness when needed most. We collected patient feedback and insights after each engagement to inform the provider of the education delivered and patient progress.