Jennifer Stephenson

VP, Client Solutions

Andrea Heslin Smiley

Jennifer says:

“There is no magic to achievement. It’s really about hard work, choices, and persistence”
– Michelle Obama

Fun Fact

Jennifer decided to become a pescatarian on her second day of college. Her father still can’t come to terms with the fact that she lives a life without bacon.


During her 15-plus year tenure at VMS, Jennifer Stephenson has built long-standing relationships with clients, providing a singular focus on patient-centric solutions to the Client Solutions team she leads. Jennifer has a 100% batting average at ensuring programs are launched within scope, on time, and to the clients’ full satisfaction. Her ability to pull in a strategic focus within each new tactic, create client advocates, and deliver a results-oriented approach is above reproach. 

Jennifer has created patient engagement and medication adherence initiatives that have empowered hundreds of thousands of patients and trained thousands of healthcare professionals across multiple disease states. The programs have resulted in a consistent 98% to 100% program satisfaction across attendee types. She is a true patient advocate who has dedicated her career to enhancing patient engagement and medication adherence among people with serious and chronic health conditions. She approaches her work to consistently challenge the best offering and solutions for the end user and creates valuable storylines that resonate with clients, patients, caregivers, and healthcare professionals. Colleagues say she ensures that all aspects are evolving to maximize effectiveness while keeping a close eye on how team members can work smarter. Working across multiple launch brands, she always makes sure all stakeholders are appropriately engaged and creates scalable, yet customized solutions for her clients. 

Jennifer has been named an MM+M magazine Woman to Watch, which selects a small number of trailblazing healthcare commercial and marketing executives who are changing the face of the industry. She was also named a Rising Star by the Healthcare Businesswomen’s Association, and she served as an HBA Mentor. Jennifer holds a Bachelor of Science degree from Indiana State University.